Sometimes it can take longer than expected to fulfill the services. We expect client to allow us more time to finish. If customer requests stopping the onsite work in between due to any reason, Desco Promos LLC may not issue full or partial refund depending on how much time we have spent. Intimate support desk, if you are not satisfied with the support. We shall try our best to address the concern, however, if requested for refund, on cases to cases basis, we may issue full or partial refund depending upon the service and work done during prior incidents